Getting Your Money Back from Hair Loss Product Manufacturers?
I used Kevis for a year – with no results. I asked the company for the money back and… they suggested I buy more of their formula at a discount. (yeah right)
Any suggestions?
In the case of a “money back guarantee” that is not met, the best way to deal is to take them to small claims court after you document your attempts to get their promise fulfilled. They will have to hire a lawyer to represent them in court, so most of the time these situations just work to get your money back before the court date in order for the company to avoid hiring a lawyer. Also, some companies will respond to customers that file complaints with the Better Business Bureau, though that isn’t a sure thing and being in the BBB is voluntary.
In the case of Kevis, I’m looking at their site and don’t see anything about a satisfaction or money-back guarantee. You might be out of luck. My suggestion? Try a medication that is proven to work and don’t waste your money on unproven junk.
Reader Comments0
Share this entry
Leave a Comment
Want to join the discussion? Feel free to contribute! Note: We do not tolerate offensive language or personal attacks to other readers. Marketing links or commercial advertisements will be deleted.