In the News – Lawsuit Filed Against Natural Hair Growth Institute

Snippet from the article:

When laser therapy, scalp massages and dietary supplements didn’t work, two clients of Deerfield-based Natural Hair Growth Institute held out their hands for a refund.

Now the two former clients, Virgus Jacques and Margaret Farrell, have filed a class action breach-of-contract and consumer fraud lawsuit against the company, saying they’re part of a larger group that used the program, saw no success and, ultimately, didn’t get their thousands of dollars back despite a guarantee.

“NHGI’s routine practice of informing its customers that they will be refunded the total cost of the program if there is no hair growth progress by the program end — when NHGI has no intention of refunding the money — and telling clients that the program is virtually always successful — when the program many times does not work — deceives customers,” the suit states.

Read the full article at SunTimes.com

I wonder at times if there is justice in this world and the lawyers do level the playing field. Based on the lawsuit, it sounds like this is one of those cases where the refund guarantee wasn’t worth anything and these consumers were out a nice chunk of money ($11,000 for one… nearly $9000 for the other).