Unhappy with my hair transplant

So about 3 Years ago I got a FUE hair transplant I was 24 with a NW7. I had 2000 Grafts done in the front of my head. Planned on getting another 2000 towards the back of my head. I didn’t like how the first one turned out, so i didn’t do that. It didn’t turn out terrible but I have what looks to be called “Cobble stoning” on my head. Some small indents. They told me that FUE leaves for minimal scaring and hard to see. I feel like they weren’t truthful with the results that a NW7 could get with a hair transplant. When I told them that i like to keep my hair pretty short they didn’t even mention SMP. So me Being desperate and depressed I went with the procedure because i trusted them because they have a 5 star rating. I recently got SMP done to help cover up the FUE scars. I went to see the surgeon that did my FUE a week ago and he said the scars will go away. Should I ask to talk to someone and ask for a refund or I will give them a bad rating? Or what would you all do if in my shoes? Thanks for the help.

Unhappiness after a hair transplant is related to (1) bad outcome, (2) inappropriate expectations between doctor and patient, (3) very fine hair which tends to produce a thinner look, (4) poor planning of the surgery with too few grafts to meet the need of the balding area. If your doctor tried to SELL you the surgery and misrepresented, then what follows may not apply. There is no excuse of cobblestonning of the skin or significant scarring without proper informed consent, which only you know if you got.

I have been doing hair transplants for 30 years. I can’t say that I never had an unhappy patient because I can’t always get into the head of my patients no matter how hard I try, and I do try hard because I spend a lot of time with my patients. If I get an unhappy patient (very rare), then I meet with them to find out what I can do to make them happy. I want to achieve 100% happiness, but I can’t always do it. I am very flexible in getting my patient to meet their goals and I always encourage the patient to return to meet with me, not in a confrontation but as a good extension of the doctor/patient relationship. So my recommendation to you is to give the doctor the opportunity to make it right.