The Post: After Hair Transplants, many doctors ignore patients’ questions – why? was followed on Reddit where it was posted initially with the following responses. I think that my point was understood.
Comment 1: Yes I totally agree. I had a good transplant so I am ok and don’t had much to complain about (post here if interested), but indeed, the customer care service sucks. Went to Cinik (Istanbul), he is a pretty reliable surgeons nontheless. But the clinic went from super reactive to automated mails, not even translated in the language we used when scheduling the operation.
I think they have a shit tons of clients. They ask you right after the operation to leave comments here and there to boost their ranking. Which is not illegitimate, the hair business in Turkey is highly competitive, but you must be thoughful and update your comment when you can truly assess the success of your operation.
Another behavior I have witnessed through several testimonies is clinics’ tendecy to minimize / wrongly reassure the patients when their result is obv unsatisfactory. Like “It is normal”, “you have to wait 12 full months to assess the result” bla bla bla etc. If you have blank spots or below 40% of your hair grown back at the 5 or 6 month mark it is worrying. After 6 months the result will only get marginally better. All the hair should have popped out by then.
Comment 2: Good idea (i.e. ask to meet his patients one-on-one) but how would you ever get access to patients contacts? Answer: To make the sale, put the burden on the doctor to supply you access to his/her patients. The doctor then will be motivated to do so.
Comment 3: Because they already got paid.
Comment 4: This is exactly my experience. The doctor was very kind and patient and buddy like prior to surgery. A few days after I started to get a spot that looked a bit dark. I came in and saw a “technician” who told me it was nothing to worry about, gave me some product to help the area and sent me home. That spot turned into an area that became a total nightmare with me concerned that my skin was dying (necrotic). I would send photos, they would bring me in to see this “technician” every week or so. Never did I see that doctor again.
Comment 5: This is exactly my case. My Turkish Dr. (Real Dr) is barely responsive since my surgery. I am exploring getting PRP to help regrowth and wanted to know his thoughts. Crickets.
Comment 6: you are right about the fact that one should be evaluated by an expert who specializes in hair transplantation, and is honest and doesn’t do it just for the money he gets from you
Comment 7: I took a really long time to heal. Lots of bleeding and oozing and anxiety about going out in public for a long time.
Comment 8: I am going to do a big write up at the 6 month point about my experience of going to Turkey. I wont deny it was the price point that pushed it into affordability but at the same time, and as of my experience right now, I would consider encouraging someone to spend the money to see a US Dr like Rassman even it it meant doing it sooner rather than later, and by assuming some debt. That says quite a bit coming from a financial planner.
Comment 9: Thank you so much. You just saved me some money. I’m completely serious about possibly visiting you next time I’m in LA. Perhaps even having you touch up whatever does not take with my Turkish hair procedure. Thanks for what you do for the sub.
Comment 10. (12/15) I think it depends on your expectations, how carefully you selected the doctor, and how much you need to interact with the doctor after the surgery. I had FUT x 2 and did interact with the doctor afterwards and felt the interaction was just fine i.e. it was what I needed when I needed it. After FUT #1 I had some questions and was able to reach the doctor by text (during the evening after the procedure) and later on by email, which was fine. The surgeon did call me on my cell the day after surgery to ask how I was feeling which was good as well. After FUT #2 (same doctor) he again called me the day after surgery to see how I was doing. About 10 days after that surgery I had some issues and communicated with him by phone and email and got my issues resolved, so I was happy. I have said in a few posts that you really, REALLY, REALLY need to choose your doctor carefully. If you are not 100% confident in your doctor and the procedure you should not do it. (I AGREE)