How To Get Good Medical Care From Your Doctor, Your Hospital
Just spoke to a man named Mike who had his 69 year old grandfather ‘Henry’ in the hospital for for a possibly flu type syndrome. When he was visiting Henry, we walked into his hospital room and saw that his grandfather was having severe difficulty in breathing. He ran out to the nursing station and told the nurse at the desk who commented: “He is not my patient, go to the next nursing station”. He then ran about 40 feet to the next nursing station saw a nurse and ask for help for his grandfather. “Please help my grandfather, he can’t breathe, he is in Room 305”. The nurse replied: “I don’t take care of that area, try to find the nurse who does”. He was now in a panic, so he ran around looking for help ending up back in Room 305 without anyone to help and found his grandfather, in bed, dead.
Maybe this is an exceptional situation, but this is manslaughter and the nurses should be held accountable. The young man and his entire family bonded around Henry’s death, just grieving. There was no follow-up with the hospital authorities, no lawyer, no attempt to make people accountable. So, although Mike and his family were not litigious, accepting Henry’s death, the same people who ignored his grandfather’s distress were still there to repeat their abysmal performance. Maybe Mike and his family did not do anything other than bury Henry, but I certainly am outraged and would tell anyone in such a situation to get a lawyer and write to me to ask me to become an expert witness in a legal action against all parties involved in what appears to be clear malpractice. We can never stand by to such outrageous, irresponsible behavior.
Besides seeking the advice of an attorney, there are additional avenues to register complaints that can be independent of whether litigation is taken. Since this patient was adversely affected (i.e., died) as the result of the lack of care, an attorney should also advise about these additional mechanisms. For example, if the patient was covered by Medicare (which is implied by his age), a complaint should also be filed with the state’s Quality Improvement Organization.