You have terrible crusting after the hair transplant. These crusts should have been removed the day of and the day after the surgery. Now, the problem is how to get the crusts off without losing grafts. The answer is to place shampoo on your head, leave it on for 15 minutes until it gets waterlogged, then gently massage with your fingertips to start rubbing them off. It may take many days and many washes for these crusts to come off.